Privacy Policy

1. Overview

Karman AI provides a business-to-business software platform for property inspection, image analysis, and report generation. This Privacy Policy explains how Karman Group LLC collects, uses, stores, and protects information when you use our website, mobile application, and related services.

2. Information We Collect

We may collect the following information:

• Name, email address, and contact information
• Account credentials and authentication information
• Organization, workspace, and team membership information
• Property, inspection, claim, and project information
• Photos, documents, reports, notes, and uploaded media
• Device information, usage activity, log data, and analytics

3. How We Use Information

We use information to:

• Provide, operate, and improve Karman AI
• Process inspection workflows and generate reports
• Analyze uploaded inspection images using AI-assisted tools
• Enable team collaboration within business workspaces
• Provide customer support and technical notices
• Maintain platform security and prevent abuse
• Comply with legal, contractual, and business obligations

We do not sell personal information.

4. Mobile App Usage

The Karman AI mobile application is a companion tool for authorized users of business accounts. Users may perform inspections, upload photos, access reports, and view usage limits based on their organization's subscription level.

5. Subscriptions and Payments

Karman AI subscriptions are purchased outside of the mobile application through our website, direct business onboarding, invoices, or enterprise agreements. The mobile application does not process payments, provide checkout functionality, or offer in-app purchases.

6. Data Sharing

We may share information only as necessary to provide and protect our services, including with:

• Cloud hosting and storage providers
• AI processing and infrastructure providers
• Customer support and business operations providers
• Professional advisers such as attorneys and accountants
• Law enforcement, regulators, or courts when required by law

We do not share personal information for third-party advertising purposes.

7. Data Security

We use reasonable technical and organizational safeguards designed to protect information, including encrypted transmission, secure cloud storage, access controls, and authentication. However, no system can be guaranteed to be completely secure.

8. Data Retention

We retain information only as long as necessary to provide the services, support business operations, comply with legal obligations, resolve disputes, and enforce agreements. Inspection records may be retained as business records unless deleted or anonymized in accordance with this policy and applicable law.

9. Account Deletion

Users may delete their account directly within the Karman AI mobile application. Upon deletion, access to the platform is revoked and personal information associated with the account is deleted or anonymized, except where retention is required for legal, security, compliance, or legitimate business purposes.

10. Your Rights

Depending on your location, you may have the right to:

• Access personal information
• Correct inaccurate information
• Request deletion of information
• Object to or restrict certain processing
• Request a copy of your information

11. Cookies and Analytics

We may use cookies, analytics tools, and similar technologies to understand usage, improve performance, and secure our services. You may control cookies through your browser settings.

12. Children's Privacy

Karman AI is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised last updated date.

14. Contact Us

If you have questions about this Privacy Policy, please contact us at support@karmangroupllc.com.